I came across a wonderful quote from Steve Jobs on how great people and teams solve problems. What caught my eye was a tweet from user experience expert Jon Fox linking to a picture with text from Jobs’ quote overlayed on the photo.
The caption for the photo, and the body (if you will) of Fox’s tweet reads: The very definition of #UX Wisdom from #SteveJobs. Let me explain…
UX refers to user experience. According to Wikipedia, “User experience (UX) involves a person’s behaviors, attitudes, and emotions about using a particular product, system or service. User experience includes the practical, experiential, affective, meaningful and valuable aspects of human-computer interaction and product ownership.”
Here is the quote from Steve Levy’s book, Insanely Great: The Life and Times of Macintosh, the Computer that Changed Everything:
When you start looking at a problem and it seems really simple with all these simple solutions, you don’t really understand the complexity of the problem. And your solutions are way too oversimplified, and they don’t work. Then you get into the problem, and you see it’s really complicated. And you come up with all these convoluted solutions. That’s sort of the middle, and that’s where most people stop, and the solutions tend to work for a while. But the really great person will keep on going and find the key, underlying principle of the problem. And come up with a beautiful elegant solution that works.
Source: Insanely Great: The Life and Times of Macintosh, the Computer that Changed Everything
What’s the Point?
The reason the tweet—and subsequently, the quote—caught my eye is that I am using a similar concept in the launch of a new brand and a new company offering project management or owner representation services to property owners that are designing and constructing new buildings. The theme of our new campaign: “The very definition of what an owner’s representative should be.”
Image courtesy Wikimedia