Google X — now just “X” — is a secretive skunkworks subsidiary of Alphabet, the parent company that used to be simply known as Google. The company is famous for its “moon shot” experiments where big risks hopefully lead to big payoffs. But are the costs really worth it?
Julie Bort, at Business Insider, reveals the darker side of cutting-edge technology research and development practices, and the negative impact on the humans behind those efforts.
Some members of the Project Wing field team painted an alarming picture of hostile work conditions driven by engineers and managers back at headquarters who scheduled the group to conduct loads of tests, thereby producing loads of data, despite the long hours outdoors that such a schedule required.
What’s more, the field crew found much of their feedback and expertise on how to improve their circumstances discounted or ignored, in part, some say, because their backgrounds in the military were allegedly viewed disdainfully by others on their team.
“It was unconscionable” to make that team “work that hard,” one person told us about this team’s experiences.
The story of the drone crew reveals some of the problems that have plagued Google’s efforts to build advanced delivery drones, and it illustrates one of the risks when Silicon Valley’s worship of workaholism and data crash into real people doing physically demanding jobs. It’s a dangerous dynamic as companies like Google, Facebook, and cash-rich startups expand into new industries, from aerospace and delivery to space exploration and self-driving cars.