In the pursuit of effective real-time business communication, context is everything

Maintaining work-life balance is a frequent theme in the modern world that is a direct result of incredible advances in personal technology and mass adoption of those tools. High availability to corporate networks break down the formal walls that once separated work from home. However, as Paul Pluschkell writes at Wired, employees are spending plenty … Continue reading In the pursuit of effective real-time business communication, context is everything

Elon Musk opens up Tesla patents to the competition – is he crazy?

Elon Musk has accomplished many amazing feats. He leads the way in electric cars with Tesla, has made private space travel and transportation feasible (even beating NASA on quality), and he has produced the absolute best business model for residential solar energy generation with SolarCity. But his latest move has pundits really scratching their heads. … Continue reading Elon Musk opens up Tesla patents to the competition – is he crazy?

The Ultimate Pivot

I am a big proponent of the Lean Startup approach to building a business. The concept of the pivot as a way of rapidly responding to changing business dynamics is an integral part of the approach. This is a story about a pivot that I just made in my business. As I've written about before, … Continue reading The Ultimate Pivot

Update: Mergers and Acquisitions in the world of awesome specialty coffee

A couple weeks ago, I wrote about Blue Bottle Coffee's venture capital funding and plans for growth. As I mentioned, it will certainly be interesting to see how such a niche brick-and-mortar business leverages venture funding to achieve solid growth without compromising either the quality of the product or the service. Looks like we get … Continue reading Update: Mergers and Acquisitions in the world of awesome specialty coffee

Quality means caring enough to do it right

Seth Godin is one of those people that anyone involved in business should be aware of. He has written more great books on the topics of marketing and customer engagement worth reading than just about anyone else I can think of. Recently, Godin wrote about, of all things, playing the clarinet. He describes having taken … Continue reading Quality means caring enough to do it right