Gary Vaynerchuk’s keynote talk on the future of A/E/C business development at PCBC 2014

I'm a huge fan of Gary Vaynerchuk and have been following his work for the better part of a decade. If you're like most people, you might be thinking to yourself, "Who is Gary Vaynerchuk?" The short version: Gary took his family's liquor store from $3M per year to over $60M per year by leveraging … Continue reading Gary Vaynerchuk’s keynote talk on the future of A/E/C business development at PCBC 2014

Take Care of Your Clients, Or Someone Else Will

Although much of what I have written about here is focused on growing business, that doesn't mean that customer/client service is somehow less important or relevant. In fact, good customer/client service is essential to growth. As many people know, word of mouth marketing can be very powerful. Referrals and unsolicited testimonials have perhaps the greatest … Continue reading Take Care of Your Clients, Or Someone Else Will