Tag: Client Development

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Gary Vaynerchuk’s keynote talk on the future of A/E/C business development at PCBC 2014

I’m a huge fan of Gary Vaynerchuk and have been following his work for the better part of a decade. If you’re like most people, you might be thinking to yourself, “Who is Gary Vaynerchuk?” The short version: Gary took his family’s liquor store from $3M per year to over $60M per year by leveraging social media to establish himself as a leading expert in his field. Continue reading “Gary Vaynerchuk’s keynote talk on the future of A/E/C business development at PCBC 2014”

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Take Care of Your Clients, Or Someone Else Will

Although much of what I have written about here is focused on growing business, that doesn’t mean that customer/client service is somehow less important or relevant. In fact, good customer/client service is essential to growth. As many people know, word of mouth marketing can be very powerful. Referrals and unsolicited testimonials have perhaps the greatest … Continue reading Take Care of Your Clients, Or Someone Else Will

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Imad Naffa: Engineer, Building Code Consultant, Social Media Superstar on Getting Things Done with Pluggio

Imad Naffa (@ImadNaffa on Twitter) has over 40,000 followers on Twitter and has used social media to achieve some amazing results. For instance, he was recently invited to China as part of the TED series, and has conversed online with Jordanian royalty… Continue reading Imad Naffa: Engineer, Building Code Consultant, Social Media Superstar on Getting Things Done with Pluggio

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Business Development Is Not About Instant Gratification

Heather Morse recounts a story over at The Legal Watercooler where a partner won over a desirable client from a competitor. It only took 10 years of cultivating the relationship to win the client. Instant gratification from business development and marketing efforts is the exception, not the rule in professional service industries. When exerting marketing … Continue reading Business Development Is Not About Instant Gratification