How to (and how not to) respond to criticism as a leader – Evernote vs. Stone Brewing

Submitted for your approval, we have two recent examples of public responses of CEOs to public criticism. In both situations, the criticisms come, not from professional critics, but from actual customers/clients. The companies these CEOs lead: Evernote - the personal productivity app that aims to help people remember everything, and Stone Brewing - the San … Continue reading How to (and how not to) respond to criticism as a leader – Evernote vs. Stone Brewing