I am afraid that I must agree with Steve Tobak on his bewilderment over Zappos' bizarre experiment in business management known as Holacracy: Here’s what I don’t get. How can a system be billed as a self-governing and non-hierarchical democratized version of the corporation when, in practice, it’s actually the most rigid, tedious, bureaucratic, and … Continue reading Has Zappos finally jumped the shark with its wacky management practices? →