The Past and Future of Value-Based Fees and Alternative Fee Arrangements

Jim Hassett, founder of LegalBizDev, and his brother Matt Hassett wrote an excellent article on value-based fees and other alternative fee arrangements. While directed primarily at lawyers (by far the worst abusers of the billable hour lifestyle), this report provides deep insight into a decade of one industry’s look at equitable pricing of professional services. … Continue reading The Past and Future of Value-Based Fees and Alternative Fee Arrangements

Is there an ethical obligation to remain aware of issues impacting your profession?

LexBlog founder Kevin O’Keefe recently chaired a program in San Francisco regarding social media for legal business development. During the discussion, someone suggested that the day may come when lawyers are required to use an RSS reader. (An RSS reader allows one to review the articles and posts linked by RSS feeds. See this video … Continue reading Is there an ethical obligation to remain aware of issues impacting your profession?

Scott Berkun on project management: What to do when things go wrong

Scott Berkun is one of the young lions in the consultant/speaker/author world. A few years ago, he wrote a book on project management – Making Things Happen: Mastering Project Management (Theory in Practice). Below is an excerpt from that book that addresses what a successful project manager should do when things fall apart. 1. Calm … Continue reading Scott Berkun on project management: What to do when things go wrong

Ed Poll: Flat-fee billing works because both sides benefit

The Wall Street Journal published an article today on how alternative fee arrangements are accounting for a larger percentage of revenue at law firms. Unfortunately, the article requires a subscription to read. Ed Poll, one of the leading voices on business development for lawyers offered his insight into the shortcomings of the WSJ article: What … Continue reading Ed Poll: Flat-fee billing works because both sides benefit

Six attributes of highly effective strategic thinkers

According to Paul Schoemaker at Inc., here are some of the attributes of adaptive strategic thinkers, “the kind who thrive in today’s uncertain environment”: Strategic thinkers anticipate by looking beyond the walls of their company. They think critically, and question everything, challenging even their own beliefs. Strong strategic thinkers interpret the patterns from multiple sources … Continue reading Six attributes of highly effective strategic thinkers

“Best Practices” not always best for customer satisfaction

cobot is a Software-as-a-Service (SaaS) tool for managing coworking spaces. What is a “coworking space”? It is simply a workspace, typically in a commercial building, where freelancers, start-ups, and other lean businesses can rent/lease flexible space that is shared. The idea is that while telecommuting is a great and cost-effective idea, working from is not … Continue reading “Best Practices” not always best for customer satisfaction